The results of the June “Flash Survey” of the membership are in.

As to the 1^st question posed to the members, "Are you aware Highmark Delaware recently announced its association with “Patient Experience Review", a physician rating service available through its website, joining other carriers launching similar opportunities for patients to report experiences with the physician’s office?”

73 physicians (6.15% of members who received the survey through email) responded with the following results:

· 20.5% answered “Yes”.

· 76.7% answered “No”.

· 2.7% answered “Unsure”.

As to the 2^nd question posed to the members, "Do you feel the information produced from these patient satisfaction sites can provide useful information to help you improve your practice?”

· 24.7% answered “Yes”.

· 32.9% answered “No”.

· 42.5% answered “Unsure”.